Customer Service Associate

Where

Cincinnati, OH

What you'll be doing

The customer service associate will be a part of successful and growing retail banking organization. This position will be an essential part of the client experience on the floor, coordinating with every member of a first rate branch bank staff. The candidate will provide personable, quick service and will report to the branch manager. S/he will draw product knowledge, cash handling experience, and service training. The incumbent will spend some time on the teller line and other times at a sales and service desk. S/he will convey features of the company products to customers and refer them to the appropriate branch professional for further assistance. The role will be also responsible for state-of-the-industry software, call-desk support, and training resources.

What your background should be

The candidate with some cash handling experience is required. At least 2 years of customer service experience in financial services, sales or retail industry is preferred. Prior experience in being evaluated by customers is preferred. S/he should have the ability to multitask and should be able to lift heavy coin as well as stand on feet for a long period, and able to work evenings and weekends depending on branch needs is required. The incumbent should have excellent interpersonal skills and professional manner; strong written and verbal communication skills; computer skills to include ability to work in Windows based applications.

Required Schooling / Training

High school diploma, GED, or equivalent is required.

Who is the client company

This is an American financial services corporation.

If you are interested in this position, send your resume to apply@kochdavis.com