Customer Service Sales Manager

What you'll be doing: Responsible for achieving and maintaining extraordinary customer service by managing customer service in all departments to build sales and achieve business goals while fostering an environment that produces high levels of customer and associate satisfaction and morale while operating the front end according to the front end standard practice manual and in compliance of policies, security measures and regulations of the organization. Maximize sales by providing extraordinary customer service and minimize shrink through proper utilization of standard practices. Serve as a role model for customer service and other vital behaviors and instill this value in all associates. Assist other store management to ensure the customer service standards are met and operating the total store in compliance with the policies, standards, measures and regulations of the organization in the absence of other store management personnel.

What your background should be: Ability to analyze situations, identify problems and implement solutions, ability to communicate effectively with associates and customers. Ability to effectively supervise the work of other associates, ability to meet productivity standards established by the organization. Ability to read, write and perform basic math functions, complete all necessary paperwork. Ability to reach, bend, stoop and lift up to 10 pounds. Ability to use the in store computer, rotate and organize products, perform job duties as needed. Must have successfully completed computer based training (CBT) and training aid courses.

Who is the client company: This renowned grocery store company operates more than 1100 supermarkets in different states.; If you are interested in this position, send your resume to apply@kochdavis.com