Customer Service/Office Manager

What you'll be doing: This position will provide the highest level of customer service to external customers, corporations, and internal employees. The CSA position places an overall focus on data collection, data integrity and customer service while representing positive professionalism within all relationships. Commitment to the core value and competencies are essential to the CSA role. Possess general knowledge of payroll and benefits; including employment agreements, Federal, State and Local regulatory compliance, health insurance and 401K. Administering contractor on boarding and off boarding process, including new hire and rehire contract or paperwork and exit paperwork. Responsible for data entry, validation of data and data integrity of all information entered into PeopleSoft. Responsible for contractor payroll process; including collection, verification and processing of hours and timecards. Collect, audit and track contractor expense reports. Ability to understand and retain company business policies and practices in order support operations. Accountable for retaining a complete knowledge base of account/client specific compliance requirements. The main point of contact for troubleshooting and problem resolution involving contract employees.

What your background should be: Experience in human resource r-uncategorized. Exceptional customer service background with proven experience. Working independently and effectively with limited supervision, supporting a team oriented environment. Possess basic and competent Microsoft Office computer skills coupled with a working knowledge of PeopleSoft 8.9 or a similar ERP system and internet explorer.

Who is the client company: The company is a leading technology staffing and services firm deploying high-caliber IT and communications expertise.; If you are interested in this position, send your resume to apply@kochdavis.com