Gift Registry Advisor

Where

Dulles, VA

What you'll be doing

Drive and exceed registry and home store sales goals by executing stores own sales through magic selling and aggressive and effective use of available and emerging technology. Deliver quality registries effectively leveraging all existing, new and emerging gift registry and omni-channel tools and technologies and social media tools. Demonstrate effective and efficient use of tablet and mobile/smart phone technologies to recommend product /drive sales. Mentor soft home selling associates on how to best serve the couple and their guests. Provide training to ensure the couples unique bar code is captured for all WGR purchases. Share product features/benefits with registering couples by understanding, using, and promoting vendor QR codes, on-line reviews and social media apps (i.e. Pinterest, Instagram, Facebook Widgets, etc.) as well as other new and emerging apps and tools. Develop quality relationships with couples by making the registration process fun and rewarding. Clearly and concisely explain on-line and registry benefits including dream fund, with focus on the companies wedding & gift registry (WGR) loyalty program. Drive clienteling to deliver incremental sales throughout the couples registry and newlywed period and during six major WGR events. Drive additional registrations through couple referrals, industry and social networking resources, community contacts (ie, bakeries, hotels, etc.) and external/internal events. Assist registering couples in developing their desired personal style for their new home through product knowledge and promoting all families of business (FOBs) including furniture in the home store.

What your background should be

Must have current, extensive and detailed product knowledge in all home FOBs with the ability to train home store associates. Ask the right questions to discover couples personal needs (understand what is important to fit the couples lifestyle). Is an engaging conversationalist and active listener; use knowledge through conversation to suggest best products. Ability to drive additional business through partnerships with industry experts and community contacts. Bond with the couple as a trusted friend/advisor. Promote private label and vendor brands and products; is knowledgeable about brand and product attributes. Is eager to learn and share knowledge with coworkers and associates. Ability to handle physical requirements to accomplish daily responsibilities. Retail or sales experience in customer service focused business; 2-4 years experience preferred. Passion for developing and maintaining home product knowledge (tabletop, housewares, textiles, luggage, big ticket). Proficiency with computers, tablets, and smart phones and associated apps, programs and social media tools with interest in and ability to quickly learn new technology skills. Ability to develop clientele in person and through the utilization of technology. Ability to plan, anticipate and develop solutions to ensure the most outstanding registry experience.

Required Schooling / Training

Not specified

Who is the client company

This is a mid-range chain of department stores owned by American multinational corporation.

If you are interested in this position, send your resume to apply@kochdavis.com