Help Desk Operator

Where

Atlanta, GA

What you'll be doing

The Help Desk Operator offers support to the group members. Responsible for the organizations work order management process. This individual serves as the first line of response for issues relating to store operations. The person will optimize available resources in order to ensure accurate and efficient troubleshooting for field personnel. This individual will perform basic call taking and troubleshooting functions. She/he will be accountable for following up on open service complaints and ensuring that a solution is fulfilled for vendor-related problems. Also the Help Desk Operator will assist open communication with Technical Operators, Operations, and Facilities Services regarding maintenance support issues.

What your background should be

1+ years of experience in related field

Required Schooling / Training

High school diploma/GED

Who is the client company

Operates a chain of gasoline stations and convenience stores.

If you are interested in this position, send your resume to apply@kochdavis.com