Help Desk Support Technician

Where

Santa Monica, CA

What you'll be doing

Seeking an enthusiastic individual with excellent communication and customer service skills to provide technical support to the company's employees. Specific duties include troubleshooting and resolving hardware and software issues, providing timely technical assistance to requests, monitoring and documenting all reported incidents and helping to establish best practices and procedures.

What your background should be

Over two years' experience in Help Desk Support, specifically desktop support.

Required Schooling / Training

Bachelor's Degree or equivalent work experience.

Who is the client company

Website and broadcasting subscription service offering on-demand streaming video of TV shows, movies and other media.

If you are interested in this position, send your resume to apply@kochdavis.com