Housekeeping Manager

Where

Mukilteo, WA

What you'll be doing

Manages and supervises housekeeping operations to include rooms, laundry, public areas, department storage areas, and work areas. Maintain level of cleanliness of hotel and services provided by the department. Enforces policies, procedures, training and standards for Hotel chain and hospitality. Candidate will meet or exceed all relevant performances standards which include quality of work, productivity, technical knowledge, communication, teamwork, leadership, project management skills and standards of conduct. Able to perform other duties that will better the department or hotel. Ensures that quality services are rendered by the department in meeting guests needs and that good guest relations are enhanced. Interviews and hires housekeeping staff. Schedules staff according to occupancy. Coaches and counsels and provides improvement commitments to staff when necessary. Meets with the General Manager to discuss room quality as reflected on Room Inspection Reports. Maintains standard procedures for the acceptance, security and return on guest lost and found items. Maintains the productivity and labor costs goals. Provides team members with adequate supplies and operating equipment. Conducts monthly inventory of linen, supplies and equipment. Orders and receives supplies as necessary to maintain inventory levels (par stock). Maintain security of house person and room cleaner keys, department keys and keys left in guestrooms. Works alongside the housekeeping team and cleans rooms due to business demands or staffing. Provides morale and team building within the housekeeping department. Participates in other management programs as necessary.

What your background should be

Minimum of 3 years overall hotel experience required. Excellent consultative skills with high degree of diplomacy. Must display strong written and oral communication skills. Strong motivator with proven people management skills and excellent interpersonal skills. Ability to execute strategic direction for the company and influence others in support of that strategy. Ability to direct multiple projects simultaneously. Ability to assess any given situation, taking into account cost, time management, company resources and company integrity to make strong and valuable decisions. Initiative to ensure timely and efficient response to owners/managers request for assistance. Ability to be innovative and identify opportunities for improvement and problem resolution in a diverse and complex business environment. Must be able to lift up to but not limited to 20lbs. Previous experience in hotels preferred but not required. To include necessary training, hotel support/operational coverage and company meetings as required.

Required Schooling / Training

Bachelor degree or combination of advanced education and equivalent work experience.

Who is the client company

This is the award winning, upscale and affordable hotel brand.

If you are interested in this position, send your resume to apply@kochdavis.com