IT Help Desk Specialist

Where

Madison, WI

What you'll be doing

The purpose of this role is to offer technical assistance and support related to computer systems, hardware, or software. The incumbent will provide first response problem documentation, diagnosis, and resolution. IT Help Desk Specialist will oversee individual and group training in desktop software applications. It is the chargeability of the IT Help Desk Specialist to meet with new hires and provides an overview of information technology services and company computer and telephone systems. Also, she/he will serve as a technical resource on desktop software applications such as: Microsoft Word, Excel, PowerPoint, Access, and Visio. Explains the technical complexities of software to users.

What your background should be

3 years of computer help desk support experience

Required Schooling / Training

Associate's degree

Who is the client company

Provides optimal care to the communities

If you are interested in this position, send your resume to apply@kochdavis.com