Medical Office Representative

Where

Carmichael, CA

What you'll be doing

The medical office representative position is the first point of phone customer service contact for companies patient, physician, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family member and vendor by offering customer service, communication and appropriate distribution of phone call and message. The medical office representative may also perform a variety of other duties including but not limited to collect and update demographic and insurance information, verification of health plan eligibility, take complete and accurate message and schedule mutually acceptable appointment time utilizing an electronic practice management system. The medical office representative may also be asked to perform other clerical duty as needed and requested to support daily clinic operation goal, bench mark and quality patient care initiative per departmental guideline.

What your background should be

Six months experience in an outpatient setting as a medical office receptionist preferred; or an equivalent amount of experience in a high volume customer service role in another industry or environment; or 6 months experience as a phone receptionist. Excellent interpersonal, organizational and customer service skills are essential. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. Familiarity with an electronic practice management system is preferred. Experience with multi line phones or ACD phones preferred. Medical terminology preferred.

Required Schooling / Training

High school diploma or equivalent

Who is the client company

Concern about hospital & health care services.

If you are interested in this position, send your resume to apply@kochdavis.com