Member Services Representative
Where
- Hoboken, NJ
What you'll be doing
- The member services representative will be responsible for creating a positive member experience by providing a superior level of customer service to planet fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities. Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member accounts. Respond to member questions and concerns in a timely and professional manner and elevate to assistant manager or manager as needed. Assist in maintaining the neatness and cleanliness of the club.
What your background should be
Required Schooling / Training
- High school diploma/GED equivalent required.
Who is the client company
- Concern about health, wellness and fitness services.
- If you are interested in this position, send your resume to apply@kochdavis.com
