Operations Manager

Where

Irving, TX

What you'll be doing

Directs all activities associated with a full agenda of an operating departments day-to-day production regimen. Manages overall staff administration, including permanent or temporary employee staffing models, recruiting, performance management, salary administration, with oversight of exempt and non-exempt staff. Ensures adherence to departmental budget. Determines and maintains appropriate organizational structure and staffing levels, achieves production goals and financial goals, and coordinates with other operational departments as needed. Provides training, coaching, mentoring to staff as appropriate and provide development opportunities to meet the organization future needs. Acts as an escalation point for teams, supporting all customers to ensure a high level of customer satisfaction. Designs, implements, and manages necessary operational workflows; meet internal and external SLA (service level agreements). Prepares, produces, and delivers management reports on a daily, weekly, or monthly frequency. Acts in a management capacity and participate as a member of the operations management team. Supports and administers various departmental and corporate policies consistent with the company core values and philosophies.

What your background should be

Minimum 7 years of related work experience with 4 years in a supervising role required. Ability to work proficiently with Microsoft Word, Excel, PowerPoint & Access. Ability to multi-task and prioritize. Ability to be careful and thorough about detail. Ability to communicate both verbally and in writing, fluently in English. Ability to analyze information and use logic and process to address work-related issues and problems. Ability to provide direction and control to multiple teams; exhibit high initiative to get things accomplished; high organizational ability to juggle multiple priorities; proven leadership experience as a leader incharge. Ability to troubleshoot existing applications.

Required Schooling / Training

Bachelor degree.

Who is the client company

This company provides industrial devices that can communicate.

If you are interested in this position, send your resume to apply@kochdavis.com