Operations Manager

Where

Chicago Heights, IL

What you'll be doing

As an operation manager, the candidate will lead, educate and develop company employees. Plan daily manpower needs to ensure customers freight is delivered and picked up timely and damages free communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight. Monitor dock to ensure proper loading techniques. Evaluate and reconfigure route structures and bids based on local tendencies and characteristics. Conduct safety meetings and facilitate quality groups. Monitor and analyze all opportunities to cut costs and improve efficiencies. Assist customers with rate quotes, claim information and setting appointments. Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing, freight bills, trace shipments, etc. Provide clean and safe working condition of the facility and equipment; check security at the customer center to ensure everything is secure. Communicate with an account manager to ensure customers and companys needs are met. Identify freight moving at incorrect weight and classification. Ensure all OS&D is identified and processed properly. Monitor actual performance data and gather information for reporting. Assist operations supervisors as needed; conduct pre shift meetings; implement company policy. Comply with all applicable laws or regulations, as well as company policies and procedures. Perform other duties as required.

What your background should be

Prior management experience is preferred. Strong communication skills both in written and verbal are preferred. Thorough knowledge of LTL industry, dot rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules are preferred. Knowledge of Microsoft office suite and internet are preferable.

Required Schooling / Training

High school diploma or equivalent is required.

Who is the client company

This is an American global air courier delivery services company.

If you are interested in this position, send your resume to apply@kochdavis.com