Patient Access Representative
Where
- Sanford, NC
What you'll be doing
- Greeting customers following conifer standards of care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures. Hospital & patient legal forms (i.e., advance directives, conditions of services, consent for treatment, important message from medicare, EMTALA, etc.). Scan protected health information, create and file patient information packets/folders for upcoming hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, and performs. Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to centers for medicare & medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.
What your background should be
- 1 year in a customer service role. 1 year administrative experience in medical facility, health insurance, or related area preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm demonstrated working knowledge of PC/CRT/printer. Knowledge of function and relationships within a hospital environment preferred. Customer service skills and experience. Ability to work in a fast paced environment. Ability to receive and express detailed information through oral and written communications. Course in medical terminology required.
Required Schooling / Training
- High school diploma or GED required.Some college coursework is preferred.
Who is the client company
- Concern about hospital & health care services.
- If you are interested in this position, send your resume to apply@kochdavis.com
