Provider Relations Representative
Where
- Irving, TX
What you'll be doing
- Provider Relations Representative is responsible for interfacing with the physician/provider population to recover payment on behalf of company and client. Ensure production and quality standards are met. Initiate phone calls to customers, (providers/pharmacies/patients/carriers etc) to confirm receipt of mailings and to request action. The incumbent will provide timely response and resolution for all provider initiated inquires (phone calls, emails or faxes). The successful candidate will review and analyze documentation and claim data to determine validity and proper action. Update accounts receivable system with denial and group information. Assist with high priority special projects. Perform other duties as assigned.
What your background should be
- Minimum 1 year of call center experience, medical billing knowledge required, health insurance background preferred. Ability to communicate both verbally and in writing, fluently in English. Ability to work proficiently with Microsoft Word, manual dexterity in use of a PC, phone, sorting, filing and other office machines, multi task and prioritize, careful and thorough about detail, and demonstrate a customer service orientation.
Required Schooling / Training
- High School Diploma or GED required
Who is the client company
- The company is known as the leader in cost containment solutions for government funded and commercial healthcare programs.
- If you are interested in this position, send your resume to apply@kochdavis.com
