Residential Appliance/Refrigeration Repair Technician

Where

Middleburg Heights, OH

What you'll be doing

This position is responsible for the repair of refrigerators, freezers (sealed and non-sealed systems) and other appliance at the home of the customers. This position provides timely and quality repairs of customer products while maintaining high customer service. Additionally, technicians promote and sell additional products and services that directly impact the profitability of the company. Meet key performance metrics and/or productivity goals as defined by the business. Provide knowledgeable and courteous repair service. Continuously look for methods to improve business performance and enhance the customer experience. Follow the value added services process (i.e., selling extended warranties, water filters, etc.) by effectively communicating the benefits to the customer. Provide direction to a technical helper and mentor other technicians as applicable. Maintain truck stock inventory within the prescribed company guidelines and standards. Follow the truck maintenance schedule and keep a clean, organized truck. Adhere to all company policies and procedures. Perform miscellaneous duties as assigned.

What your background should be

The ideal candidate for this position must be at least 18 years of age. Applicant has to provide with certification and/or licenses as required. Applicants holding a master-level trade/occupational license(s), i.e. HVAC/mechanical, electrical, general contractor, plumbing, may be given hiring preference and additional compensation based on business needs. Applicant is needed to indicate the type of license held, state in which it is valid, and the expiration date on his/her resume and/or application. The candidate must be able to pass the pre-employment drug screen, criminal background check and driver license check. He/she must possess and maintain a valid state driver license and be willing to submit to random drug testing, per company policy. Experience and aptitude with computers and databases is desired.

Required Schooling / Training

High school diploma or general education degree (GED) preferred.

Who is the client company

The client is a multinational holding and large retailer company that contains; chain of American department stores.

If you are interested in this position, send your resume to apply@kochdavis.com