Restaurant Server

Where

San Jose, CA

What you'll be doing

Provides guests with exceptional service in order to achieve customer satisfaction. Reviews the menu and becomes thoroughly familiar with food and beverage items and means of preparation being offered that day, including the ingredients, preparation, sauces, spirits and garnishes as well as the wine list, what cocktails compliment which food items and why. Checks with manager for assigned station. Ensures station is properly set up and cleaned before, during and after shift. Greets guests in a friendly and courteous manner and explains any specials or restaurant or lounge promotions for guest awareness. Takes guests cocktail and food orders, answering all menu questions, making helpful suggestions, and citing a favorite item. Presents properly written food check to kitchen, informing of particulars in the order being placed; when complete, retrieve order, confirm its accuracy, and deliver to guest along with appropriate condiments. Anticipates guests needs. Closes all guest checks in a timely manner, ensuring all checks are properly signed and printed. Completes assigned side work and resets tables for the next meal function. Maintains current knowledge of hotel culture, amenities and services, events in the area, points of interest and services in the area.

What your background should be

Minimum one year of job-related experience preferred. Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette. Must be able to abide by the company appearance standards and compliance with the designated uniform. Dedicated to exceeding service standards and providing services and standards to the highest caliber. Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Proficiency in oral and written communication skills in English. Must be able to work variable shift, weekends, holidays and special events, as needed. Must have employment eligibility in the U.S.

Required Schooling / Training

High school degree required.

Who is the client company

This is an environmentally friendly hotel.
If you are interested in this position, send your resume to apply@kochdavis.com