Retail Customer Service Manager

Where

Fayetteville, AR

What you'll be doing

Collaborate with the management team in driving a memorable customer experience through leadership, communication, integrity, and passion for the brand. Provide guidance and direction to front end associates and will facilitate ongoing training on the business model. Work closely with the company print services associates, and will have accountability to drive the sales of print services and properly assess customer needs to ensure satisfaction in every interaction. Motivate and inspire associates to build strong relationships and create an environment, which increases customer retention. Engage with customers to exceed needs, ensure a positive customer experience and work to generate revenue by driving a sales culture. Perform other duties as assigned.

What your background should be

Minimum two years of experience in retail, including a supervisory role in a sales driven customer environment. Advanced selling skills. Must be able to effectively lead and coach others in a professional environment. Possess excellent verbal and written communication skills. Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities.

Required Schooling / Training

High school diploma

Who is the client company

This is an office supply retailing company.

If you are interested in this position, send your resume to apply@kochdavis.com