Sales & Service Specialist

What you'll be doing: Sales and Service Specialists are primarily responsible for providing basic sales and service support to customers as well as handling service requests and problem resolution. Establish, retain and deepen relationships with banking center customers to achieve banking center performance goals and provide quality customer service. Proactively identify and manage risk in every business, product and service transaction leveraging the risk framework. Treat all customers equally and fairly. Adhere to policies and procedures. Stay informed of key priorities and business updates.Execute sales and service plays and processes. The Sales and Service Specialist works in the banking center (branch) and is responsible for greeting, servicing and selling to customers in the lobby and performing teller transactions. Responsibilities include functioning as a scheduled seller or teller depending upon the banking center specific needs. Duties include establishing, retaining and deepening relationships with banking center customers and potential customers to achieve team sales goals and provide quality customer service. Providing proactive sales activities of basic products while referring more complex requests to an associate with more in depth expertise. Processing transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures.

What your background should be: Minimum of six months customer service, teller, cash handling experience and minimum of one year of successful sales experience in a goal or incentive based environment within the past three years. Skilled in optimizing sales opportunities to existing and walk in customers. Ability to generate new business by outbound calling and by reaching out to the local community. Excellent oral and written communication skills with exceptional influencing skills. Ability to work effectively as a team member and with customers. Strong analytical and problem solving skills. Ability to derive innovative solutions. Demonstrate problem-solving, teamwork abilities and ability to be proactive. Proficiency in basic computer skills.

Who is the client company: This is an American multinational banking and financial services corporation that serves people, companies and institutional investors with the financial products and financial services.; If you are interested in this position, send your resume to apply@kochdavis.com