Senior General Manager

Where

Fort Worth, TX

What you'll be doing

Inspires and motivates others by presenting a compelling vision and direction. Creates business strategy for the store inclusive of forecasting sales that reflect both store trend and incorporates calculated risks to generate sales growth. Identifies, creates and manages the execution of store business plan that drives key performance indicator results and that maximize business opportunities. Creates and oversees implementation of action plans to improve key performance indicators to maximize business opportunities. Trains and develops team on business acumen to drive business performance. Uses store visits to highlight this strength and the stores results. Drives overall store earnings by driving top line sales while managing controllable contribution. Leads weekly management meetings that align with and drive the business strategy. Exemplifies the expectations of leader on duty and consistently models the brand service standard and sub-brand selling behaviors by performing the leader on duty role for a minimum of 25 hours per week. Creates and upholds a positive work environment for all employees. Responsible for employee dispute resolution and escalated customer situations. Creates and oversees implementation of shortage action plan in partnership with the management team to minimize loss and achieve shrinkage goal. Evaluates store sales and payroll goals on a daily basis using key business reports and payroll tools and adjusts according to business needs. Directs brand appropriate strategic merchandising to maximize sales in alignment with the visual planning assessment. Leverages the use of gross margin report and financial resources to increase productivity. Conducts weekly visual merchandising walk-troughs with key staff members. Creates development and training plans for direct reports. Provides on-the-job training to all direct reports on company initiatives and standards to ensure understanding of company direction. Hires, trains, develops and leads the management team. Provides appropriate level of performance feedback to increase confidence and capability. Leads and inspires customer centric culture by recognizing and rewarding teams and creating a positive work environment. Develops succession plans to ensure career paths for all employees. Encourages employees to pursue internal opportunities. Coaches and holds leadership team members accountable on leader on duty skills, job accountabilities and competencies. Assigns work to management team and other employees as necessary. Directs work of management team and other employees as necessary. Develops and writes focal reviews for all managers. Facilitates and cascades communication across the store organization and acts as liaison to field leadership. Develops hiring plan to meet specific needs of business and store, including a diverse applicant pool. Approves all final hiring and termination decisions. Builds a network of qualified internal and external leadership talent.

What your background should be

Minimum 5 years retail experience. Strong emphasis/experience in the store operations function and/or customer service industry. Expert in store systems, policies and procedures. Effective interpersonal and communication skills with all levels of headquarters and field management. Strong analytical, problem-solving and project management skills. Ability to analyze data to drive results. Strong computer skills. Excellent written, verbal and presentation skills. Ability to interact cooperatively and work as a team towards a common goal. Ability to appropriately deal with employees and customers. Ability to interpret all policies and procedures to resolve customer and employee issues.

Required Schooling / Training

4-years college degree or equivalent preferred.

Who is the client company

This is an American multinational clothing and accessories retailer company.

If you are interested in this position, send your resume to apply@kochdavis.com