Senior On-Site Customer Service Specialist

Where

Herndon, VA

What you'll be doing

Runs high volume copy machines and performs binding and finishing work. Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. Performs all repair service on customer copier equipment. Maintains records for management reports and inventories of supplies needed. Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. Calculates charges for jobs performed and maintains some billing logs. Responds to and coordinates all service calls required by customer. May performs filing duties in conjunction with specific customer requests.

What your background should be

1-2 years of related work experience required, related copy/mail/clerical experience preferred. Knowledge about Microsoft office skills. Exceptional customer service skills are a must.

Required Schooling / Training

High school diploma or GED.

Who is the client company

This is a multinational imaging and electronics company.
If you are interested in this position, send your resume to apply@kochdavis.com