Senior Training and Development Officer

What you'll be doing: Create and provide general, standardized and customized training to all employees including new hire, refresher and just in time training on minor enhancements. Function as a subject matter expert in multiple areas of specialties. Maintain records, reports and other documentation of training activities. Represent the training team at site and at routine leadership and other gatherings. Consult with operations management on training strategies and needs, coordinating enhancements or needs assessment including independent proactive identification of issues and opportunities. Perform other training related duties as assigned.

What your background should be: Customer service focused strong understanding and extensive experience with healthcare revenue cycle industry. Advanced ability to effectively create and present dynamic materials in a standard format and systems training. Exceptionally skilled at engaging participants in both classroom and electronic classroom environments. Advanced knowledge of training tools and utilization of multimedia training techniques.

Who is the client company: Concern about healthcare services.; If you are interested in this position, send your resume to apply@kochdavis.com