Service Specialist

Where

Florham Park, NJ

What you'll be doing

Handles emergency service calls as directed during the day and after hours. Responds to customer service calls (emergency, on-site, or on-line), checks indicated points of trouble, analyzes full requirements of system involved and checks and tests systems components. Diagnoses trouble or defect, determines corrective action and repairs system. Performs preventative maintenance and diagnostics on automation system and components according to TSP / service agreement contracts. Tests and verifies system readings ensuring an optimal system operation. System upgrades and service contact expansion. Prices, proposes and proceeds with new work as per issued guidelines. Completes service repairs, replacements, upgrades, adjustments and calibration on automation systems and components following issued tasking, maintenance, and troubleshooting and installation instructions. Performs system checkout and assists in automation systems startups for service installed jobs. May coordinates electrical installation with electrical contractor at job site as required. Works with other branch, company or external service providers or vendors to arrange servicing and to resolve problem. Participates in job site final walk and / or completion for systems to service turnover on assigned jobs. Conducts training and development classes for customers on site or at the branch.

What your background should be

1-3 years engineer/service experience or 2 years service trainee experience. Knowledge of building automation systems, HVAC, electrical concepts, and building operations preferred. Working engineering and programming background preferred. Skilled in programming, job start-up and checkout, and troubleshooting. Proficient in Microsoft Office: word and excel.

Required Schooling / Training

Associate degree in Electronics or other related field. Bachelor degree preferred.

Who is the client company

The company provides technological services.

If you are interested in this position, send your resume to apply@kochdavis.com