Service Technician

Where

Providence, RI

What you'll be doing

Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on assigned equipment. Performs basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing standalone and network devices. Performs troubleshooting and repairs or replaces equipment components as necessary. Demonstrates required digital competencies associated with assigned products and level assignment. Completes technical training on new equipment as assigned. Effectively executes all required territory management and call handling procedures. Works closely with sales partners to maximize equipment leads and upgrade opportunities. Maintains and manages own parts inventory with a high degree of accuracy. Adheres to territory back-up plans. Completes all required administrative tasks in an accurate and timely manner. Complies with all company policies.

What your background should be

Completed classes and experience involving computers, electronics, mechanics, etc. is desired. Requires a valid state driving license and minimum level of auto insurance coverage per company policy for position entails extensive use of personal car while on company business.

Required Schooling / Training

High school diploma

Who is the client company

This is a Japanese multinational imaging and electronics company.

If you are interested in this position, send your resume to apply@kochdavis.com