Social Services Case Manager

Where

Richmond, VA

What you'll be doing

Conduct outreach to single homeless adults living on the streets and in shelters who otherwise would not seek assistance. Collect and record statistical data on homeless individual needs, characteristics, and services in the HIPPA compliant online database known as homeward community information system (HCIS). Prepare reports and comply with privacy and reporting requirements. Establish and maintain individual case records. Provide limited case management and temporary financial assistance and follow-up interventions as appropriate. Formulate service plans, goals and implement strategies to meet goals; identify appropriate resources. Network with community service provider to enhance services to the homeless population and to identify programs and resources for clients, such as property managers, landlords, permanent supportive housing, emergency shelters individual or family counseling, educational programs, medical care, mental health care, dental care, legal counsel, substance abuse treatment programs, emergency assistance, and law enforcement intervention. Perform other duties as assigned.

What your background should be

One year of customer service or human service experience required. An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification. Valid Virginia driving license required.

Required Schooling / Training

Bachelor degree in business, liberal arts, or any related field or equivalent required.

Who is the client company

This is a government agency of the city of Richmond.

If you are interested in this position, send your resume to apply@kochdavis.com