Specialist Network Control

What you'll be doing: Responsible for the less complex tasks required in the testing and analysis of all elements of the network facilities (e.g., power, communication machinery, software, lines, modems, and terminals). Assists and supports other employees in the NOC/TAC as initial fault isolation support for internal and external customers. Opens, updates, and closes trouble tickets as required to track progress of trouble resolution. Assists with network configuration/reconfiguration. Assists in the collection of customer requested data such as traffic reports as needed. Assists in the rapid assessment of both the nature and severity of customer problems and initiates calls to various support organizations as needed. Maintains documentation of daily operations. Typically reports to first or second level management.

What your background should be: Knowledge of network maintenance and provisioning (alarm management platforms, chronic analysis, isolation and triage, remote network access). Knowledge of network architecture. Working knowledge and proficiency of Microsoft oOfice (Outlook, Word, Excel, PowerPoint, etc)

Who is the client company: Concern about mobile telephony and wireless broadband services.; If you are interested in this position, send your resume to apply@kochdavis.com