Ensure that the university established mission and standard of ethical conduct are fully upheld. Act as a point of contact to handle student account inquiry and follow up with all received email and voice mail within two business day. Assist student electing to use financial aid with the appropriate application process and conduct on going follow up with student or student financial service to resolve issue which could result in disbursement delay. Attend staff meeting as appropriate, review activity and statistical report with campus operation manager and SFS management team. Ensure that campus facility, including classroom, learning resource center and computer lab are maintained in a professional manner with necessary resource and are operational and available to student, faculty and staff. Monitor inventory of consumable supply and other expenses, create purchase order and submit campus invoices for payment and assist the accounting division with year end close out. Monitor policy compliance in accordance with authority, state and federal rule and regulation. Monitor student account and communicate with student to resolve outstanding balance. Oversee file organization and data base maintenance. Process student payment received at the campus and assist with the daily reconciliation process. Timely and accurately respond to student inquiries regarding business office function and generate related document needed by student (current and past).
What your background should be
1-5 years of financial aid processing or related work experience desired. Basic computer skills to include Microsoft Word and Excel. Excellent customer service and interpersonal skill and strong managerial skill. Experience in working with federal student financial aid program is preferred.
Required Schooling / Training
Bachelor degree.
Who is the client company
Concern about educational services.
If you are interested in this position, send your resume to apply@kochdavis.com
