Sr. Business Analyst

Where

Durham, NC

What you'll be doing

Responsible for discerning business needs, eliciting requirements, and developing business functional designs to solve large, complex business problems through enabling technology and/or business process for a specific business unit, process, or other focused solution context (domain). This position works directly with technical partners to translate business requirements into technical solutions, and includes roles of leadership. In addition to the business analyst responsibilities, the sr. business analyst performs the following: elicit, analyze, and document requirements and business functional design that achieve changes to business processes, policies, information, and information systems for large business problems and appropriately integrated business solutions while reaching consensus of the stakeholders and managing group dynamics. Ensure creation of and adherence to requirements approach and management plan in alignment with an overall project plan. Ensure creation of and adherence to end-to-end traceability. Produce business functional design documentation using the most appropriate technique that may result in (but not limited to) a business requirements document, use-case model artifacts, functional specifications, or process design documentation. Analyze quantitative and qualitative business data; conduct scenario and financial modeling and business process mapping. Identify the business process and organizational impact of those solutions; conduct analysis of workflow process and designs, tests and implements procedural/process changes. Ensure managed requirements change request process and documentation throughout project lifecycle. Independently create presentations in a clear, concise, professional, well-researched manner appropriate for senior executive review; thoroughly document all analysis assumptions, procedures and results in a manner appropriate for both executive and management review. Identify areas of potential business risk, on projects both within and outside of control, and escalate as necessary. Develop new procedures, initiatives, and specifications for systems changes or recommendations for product and/or process changes, as appropriate. Work with management and staff throughout the company to implement changes. Support training to ensure efficiency of project implementations. Design and conduct post implementation audits to ensure desired results, gathers data, and prepares reports on performance as it compares to metrics. Distribute reports and explains results to appropriate staff. Work with trainers to develop training programs that target problem areas. Develop and execute communication plans; support changes to the technology, processes and people impacts to the solutions. Independently research, analyze and make data-driven recommendations regarding business initiatives including cost reduction measures and efficiency and effectiveness improvements. Perform detailed analysis of processes, productivity, customer feedback data and provides analytical support to projects. Assist in the development and implementation of business initiatives. Develop recommendations and executive presentations based on research and detailed analysis. Identifies trends and suggest ways to achieve optimum accuracy, efficiency, and customer satisfaction.

What your background should be

6 years of analysis experience to include experience with developing business requirements and business functional design and managing requirements throughout a project lifecycle. If no degree, 8 years of analysis experience to include experience with developing business requirements and business functional design. PC skills to include Word, Excel, PowerPoint and Visual Design is required. Experience with BA-BOK. IIBA affiliation. Technical and general IS knowledge. Demonstrated facilitation skills that include workgroup leadership, problem resolution across multiple groups, etc. Excellent research, analytical, problem solving, strong quantitative skills. Effective verbal and written communication and presentation skills. Ability to assess risk of business initiatives. The candidate must be creative and experienced enough to self-start and understand when to present options and risks to BCBSNC management. Experience in or knowledge of the health care industry, customer service industry, and/or management consulting is strongly preferred. Ability to integrate professional knowledge and external practice experience with BCBSNC standards and practices. Possess excellent project management skills. Must be able to obtain a certification in business analysis within 2 years.

Required Schooling / Training

Bachelor degree

Who is the client company

The company provides health insurance service.

If you are interested in this position, send your resume to apply@kochdavis.com