Store Associate

What you'll be doing: Promote and sell company products and services with a positive, can do attitude. Meet or exceed sales goals and customer experience objectives. Actively and consistently supports all efforts to simplify and enhance the customer experience by effective customer coordination, including the welcome and wait time process. Identify opportunities to generate sales by consistently applying the customer interaction process (CIP). Deliver product and service solutions by providing education and support on company products and services. Place orders and schedule appointments. Maintain strong knowledge of all products, pricing plans, promotions and service features for company, as well as company competitors. Educate and engage customers through product demonstrations. Troubleshoot, diagnose and resolve customer inquiries. Accurately enter all required information into the system and complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines. Perform customer payment functions consistent with all cash handling policies and procedures. Process billing adjustments on customer accounts. Complete all aspects of opening and closing the store in accordance with established procedures.

What your background should be: Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone and by written communications in a clear, straight forward, and professional manner. Possess a self-motivated, competitive spirit and desire to exceed sales goals. Carry a positive and professional demeanor. Detailed oriented and a good problem solver. Flexibility to work in multiple locations. Basic math skills. Knowledge and ability to use computer and software applications. Accurately handle payment transactions.

Who is the client company: This is an American cable telecommunications company.; If you are interested in this position, send your resume to apply@kochdavis.com