Technical Support Specialist

Where

West Springfield

What you'll be doing

Responsible for ensuring all computers and peripherals operate optimally so remote users can perform their day-to-day tasks and activities. Duties include handling and documenting help requests, identifying problems and escalating as necessary, testing fixes, accessing information to help resolve issues, and developing help guides and knowledge base articles.

What your background should be

One or more years of Help Desk/Technical Support experience.

Required Schooling / Training

Associate's Degree in Information Technology or equivalent experience.

Who is the client company

Privately held real estate and property management firm operating in 15 states.

If you are interested in this position, send your resume to apply@kochdavis.com