Unit Manager, Property
Where
- Hazelwood, MO
What you'll be doing
- Proactive recruitment of talent; work with management to establish and implement a strategic staffing strategy. Effective orientation and on-boarding. Manage staff performance; implement strategies and plans to address staff development; identify and address training needs on an ongoing basis; provide frequent performance feedback. Work with management to develop and implement effective training, performance development and succession planning. Effective retention planning; proactively manage and respond to turnover.Utilize reward system to distinguish top performers and significant achievements. Develop & execute a strategic file management plan that achieves optimal file resolution and business results. Provide face-to-face and written guidance to ensure effectiveness, engagement, accuracy and efficiency. Review new notices, ensuring claims are assigned to staff with appropriate skill sets. Conduct quality file reviews per office/ best practices guidelines. Establish/ follow up on file reviews per diary instructions, conducting additional reviews (i.e. 180, 360 day reviews), as necessary. Implement strategies and initiatives to improve file quality, customer service and manage costs. Operate within agreed upon expense budget to achieve optimal business results through productivity, appropriate resource allocation, inventory management and loss adjustment expense. Develop and maintain effective relationships with colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes. Participate in business meetings and agency visits as required.
What your background should be
- Significant claim work experience in at least one line of business, claim management experience preferred. Insurance license(s) as required by state regulation.
Required Schooling / Training
- College degree preferred or equivalent work experience
Who is the client company
- Concern about insurance and financial services.
- If you are interested in this position, send your resume to apply@kochdavis.com
